MJ Platform

Contacting Customer Support

Miles Dinsmore

General Setup

How to Set up Package Sizes

Adding Custom Information to Facility Strains

How to Add Strains

How to Set up Locations

Organization and Facility Level

Current Platform Status

Organization Profile

Troubleshooting: Loading Issues

Troubleshooting Error Messages

Coupon 'Product List' Filter

Understand how the MJ Platform tab limit works and how it helps keep your experience stable and reliable.

Browser Tab Limit

How to apply Nickel Rounding Settings at a Retail Facility

Nickel Change Rounding

How to Manage User Roles

How to Reset a User Password

How to Create or Modify a User Account

How to Log into or out of MJ Platform

User Setup

How to Track Waste

How to Enable Waste Tracking

Waste Setup

Find answers and get help from Intercom Support and Community Experts

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