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Contacting Customer Support
Contacting Customer Support
Miles Dinsmore avatar
Written by Miles Dinsmore
Updated over a month ago

You can use the chat mechanism in MJ Platform or on the knowledgebase for the fastest response.

The contact method used to reach MJ Freeway customer support will depend on the State or Platform your organization uses.

State/Platform

Phone

Email

Pennsylvania (Leaf PA)

+1 (855)-657-2287

Utah (Leaf UT)

+1 (855)-657-2375

Puerto Rico

+1 (787)-335-0848

All Others (MJ Platform)

+1 (855)-657-2147

API Partner Support

Support Hours

6:00 am - 5:00 pm Mountain Time (MT)

Adult Use & Medical Patients

The MJ Freeway support team cannot directly assist adult use or medical card holders. Your state's Department of Health should address all inquiries related to medical cards or a patient's profile.

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