Note: The Partners Portal has been deprecated and is no longer available. For API key requests, access, and update notifications, please email
Getting Started
How do I get an API key?
To get started, see How to Receive an MJ Platform API Key.
Does one API key work for everything?
No, each environment will have a different key and each client will have a different key. You must request a key for each environment (both testing environments and client environments), and for each client.
Where can I find my organization, facility, and user IDs?
In addition to an API key, the following IDs are required to use our API endpoints:
Organization ID
Facility ID
User ID
You can retrieve these IDs by contacting partners@mjfreeway.com
How do I gain access to a client's production environment?
To request an API key, email partners@mjfreeway.com. Approved requests will receive API access to our sandbox environment.
To request access to a client's production environment, see How to Receive an MJ Platform API Key.
Who can I contact to discuss partnering with MJ Freeway?
Email marketing@mjfreeway.com with your request. Our team will consider your idea and respond with next steps.
Managing Accounts and API Keys
How do I manage and request keys I’ve received?
Email partners@mjfreeway.com to view your current keys or request new ones.
How do I submit a request to change my API key?
Email partners@mjfreeway.com with the request. We will assess your request and notify you of the results.
General Questions
Can I receive login credentials for the MJ Platform generic partner test site?
No. We do not currently offer a generic sandbox environment. With a sponsoring client's approval, integrators can request access to that client's training sandbox.
Is there a rate limit to API usage?
Yes. The rate limit is 100 API calls per minute with a maximum of 5,000 API calls per day.
How will I be notified if there is a change to the APIs or documentation?
MJ Freeway will send an email alert from partners@mjfreeway.com to the address associated with your account whenever there are updates.