As an Admin for your company, you will be able to add personnel to your MJ Platform organization as inactive users. The PADOH Affiliation Team will approve the User, allowing them to be activated.
Note: If you do not operate in Pennsylvania, use the regular user creation process instead.
In this article:
Before Adding a User to MJ Platform
Submit a new employee background check request. If you are unaware of the next steps to obtain a Background Check and approval from the affiliations office, please reach out to RA-DHMMOAFFILIATIONS@pa.gov for the PADOH Background Check Process.
Once the PADOH has approved your new employee and associated them with your facility, you can add them to the system.
Adding a User to Your Facility as Inactive
In MJ Platform, login as an admin user and select a facility.
Open the App Drawer, expand the People menu and click Users.
Click the Inactive Users tab, then click Create User. This takes you to the User Accounts page where you can set up the user.
In the Username field, enter a username for the new user.
We recommend using the same naming convention for your user names with your company name included or abbreviated when possible to avoid confusion and make the name unique if the employee has worked somewhere else prior.
Add their employee email to the “Email” and “Confirm Email” sections.
Add their First and Last name.
Add a unique identifier to the “State License” Field so that it prints on receipts and labels as needed.
Click Save.
Activating the New User and Granting Permissions
Note: As of December 2022, you will no longer be required to contact Support to complete activation of a new User. For updates, please reach out to RA-DHMMOAFFILIATIONS@pa.gov
Due to regulations in Pennsylvania, user account activation is tightly controlled.
After creating an Inactive User, the PADOH Affiliation Team will review the User and either approve or reject them, based on the affiliation forms that were previously submitted.
Once approved, the Approval Status field in their user account will be "approved" and will allow you to set their status to Active. Additionally, a notification will be sent to the user's email address as well as each Organization Admin, notifying them that the account can be activated.
After doing that, clear the Employee Title field, then use the User Role fields to grant the user the appropriate user role(s) for each facility they'll be working in.