Skip to main content

Fatal Error on Windows When Cashing Out

Miles Dinsmore avatar
Written by Miles Dinsmore
Updated over 2 years ago

Problem

When reaching the Cash-Out page, Windows sometimes displays a stop error (blue screen) and is forced to restart.

Cause and Solution

Zebra is aware of this issue, which is caused by certain Windows updates.

This issue is caused by faulty drivers included in Windows updates KB5000802, KB5000808, and KB5000822.

To resolve this issue, see the Zebra help article Printers Unable to Print After Windows Update.

Did this answer your question?