In retail facilities, you can use MJ Platform to manage customer orders at your point of sale. The workflow involves the following main steps:
Click your profile icon in the top-right corner, then select the location and register you are at.
Check in customers when they arrive.
In Pennsylvania, use the Pennsylvania check-in guide.
In Utah, use the Utah check-in guide.
When a customer's order is ready to be processed, find them in one of the queues.
The customer will be in the queue that corresponds to the way they were checked in and what stage of processing their order is in. For example, if a customer's order has been fulfilled and they are in the payment stage, they will appear in the Payment queue.
Add items to the customer's cart in one of the following ways:
If you clicked the Product Menu button, use the retail product menu to select sellable products manually.
If you clicked the Fulfill button, scan in items on the Cart page.
Fulfill item orders on the Cart page.
If your facility uses a fulfillment center, it will be a part of this step.
Check out on the Payment page.
Making changes to completed orders
If there was a mistake, or if a refund is required, you can make changes: